Customizing Just Ask

As an administrator, learn how to customize a few Just Ask features for your users.
April 23, 2024


As a system administrator, you can customize a few features for your users, including adding a description of how to use the tool above the search field and adding sample questions to get your users started.

Adding a Description

To provide a description for you users on how to use this tool:


Click the Pencil icon above the search field to add a description.


Enter a description in the pop-up box for your users so that they know how to use this tool properly or provide additional guidance on key input.


Click Save.

Adding Sample Questions

To add sample questions for your users:


Click the Expand icon to the left of the Sample Questions header.


Click Add section to add a new section of questions.


Enter in a description for the first section and click Save.


Once the first section has been added, click the Expand icon for the section.


Click Add Question to add your first sample question.


Enter your sample question in the text field, and then click Save.


Your new question is now available for users to select from. You can also remove the question by clicking the “X” icon.

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