Customizing Just Ask

As an administrator, learn how to customize a few Just Ask features for your users.
Beginner
April 23, 2024

Introduction

As a system administrator, you can customize a few features for your users, including adding a description of how to use the tool above the search field and adding sample questions to get your users started.

Adding a Description

To provide a description for you users on how to use this tool:

1

Click the Pencil icon above the search field to add a description.

2

Enter a description in the pop-up box for your users so that they know how to use this tool properly or provide additional guidance on key input.

3

Click Save.

Adding Sample Questions

To add sample questions for your users:

1

Click the Expand icon to the left of the Sample Questions header.

2

Click Add section to add a new section of questions.

3

Enter in a description for the first section and click Save.

4

Once the first section has been added, click the Expand icon for the section.

5

Click Add Question to add your first sample question.

6

Enter your sample question in the text field, and then click Save.

7

Your new question is now available for users to select from. You can also remove the question by clicking the “X” icon.

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